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Product and service training for engineers, system administrators, sales executives, sales
engineers, and end-users.


Multimedia training from AveriStar enables owners of the Cisco BroadWorks hosted VoIP platform to train both employees and customers on all applications.

The training courses are branded, individually produced, and customized according to platform and specific feature sets. Equipped with an interactive Table of Contents, viewers can decide whether to go straight to a specific feature or watch the video in its entirety to learn about application functions or device use.

Available Courses:

  • Express Nuovo Cisco BroadWorks administration
  • Web Portal Standard Feature Set
  • Web Portal and Call Manager Premium Feature Set
  • Assistant Toolbar – Residential and Enterprise
  • Communicator Soft Client
  • Receptionist Application
  • Call Center Agent and Supervisor
  • Group Provisioning – Auto Attendant, Hunt Group, Trunking, Unified Messaging
  • Pre-Sales Demonstration – Giving the Perfect Demo
  • IP Phones and Analog Telephone Adapters

Example: Yealink Video Training

Advantages of Video Training

Videos attract 300% more traffic and help to nurture leads.

Source: MarketingSherpa

73% of B2B marketers say video positively impacts their ROI.

Nearly 50% of users look for videos related to a product / service.

Source: Hubspot

On average, people spend 2.6x more time on pages with video than without.

Source: Wistia

Help videos not only standardize training and reduce service costs, they offer an opportunity to enhance the user experience and market add-on services naturally. Let us show you how.

Individual videos are created using motion graphics design.

Backgrounds can include local pictures, moving images, detail text, stop motion and zoom FX that make for an enhanced viewing / learning experience.

Custom professionally recorded audio.

Quality and tone will transfer to your products and services and help to reinforce your message. Sounds give videos realism. It is important to reinforce these actions with the sounds that people are used to hearing. Ask us for more information on how sound can have an impact on your training.

First Order Retrievability

Videos are built into an indexed framework that organizes them into chapters with a Table of Contents for quick viewing.

Available as stand-alone videos or integrated into your website, our multimedia courses are ideal for pre and post-sales, and greatly reduce employee travel expenses and support costs.

Does Online Video Quality Influence Consumer Perception of your Brand?

There is a massive audience out there, but their expections for the quality of video experiences are getting higher each day.

62% are more likely to have a NEGATIVE PERCEPTION of a brand that published a poor-quality video experience.

23% who have been presented with a poor-quality video experience would HESITATE TO PURCHASE from the brand.

60% said a poor online video experience would DISSUADE THEM FROM ENGAGING with a brand across all of its social media properties.

57% are LESS LIKELY TO SHARE a poor quality video experience.

Source: Brightcove

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