We specialize in the installation, configuration and deployment of BroadSoft-based voice networks.
We have successfully migrated BroadWorks platforms from old hardware to new hardware, all with ZERO service interruption and impact to the end user.
We specialize in the installation, configuration and deployment of BroadSoft-based voice networks, to include BroadWorks core servers, ancillary servers (DBS, UMS, UVS, etc), mail servers, and Session Border Controllers from Oracle and Sansay. Our expert engineering staff coupled with in-depth back-end knowledge of the BroadWorks platform, allows us to migrate your platform in under 21 business days, utilizing only a 6 hour maintenance window.
Assist in hardware selection and procurement
Install on physical hardware or virtual environment
Base OS installation, patching, and configuration
BroadWorks Application installation, patching, and configuration
BroadWorks Service Application configuration and deployment (Call Center, Meet-Me, Enhanced Call Logs, UC-One, Gunify, Thin Client Applications)
Security Hardening for BroadWorks and SBC per vendor recommendation and AveriStar best practices
Third-Party device and service integration (SIPREC Call Recording, TransNexus Fraud Detection, etc)