Job Purpose:
Satisfy existing customers, build new customer base, generate top line revenue for AveriStar Consulting.

Duties: Platform Management

• Assist in establishing best practices for maintenance and monitoring of BroadWorks and SBC
• Assist in determining appropriate feature and service upgrades for BroadWorks platform
• Perform platform patching and minor release upgrades for BroadWorks, SBC, and IP Endpoints
• Perform major release upgrades for BroadWorks and SBC
• Review and execute test plans as required by customer upgrades and installations
• Assist in IP Endpoint device file configuration and management
• Provide Tier 2 and above technical support to include IP Endpoints, Network Devices, SBC, BroadWorks and PSTN interconnects
• Manage and maintain AveriStar virtualized lab system
• Protects organization’s value by keeping information confidential
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Duties: Training Development and Presentation

• Utilize knowledge of IP networks, QoS, TDM, and other technologies to develop white papers and training modules
• Conduct solo and team training classes both in Charlotte training facility and on-site at customer locations as needed
• Update existing training material as needed

Skills/Qualifications:

• Extensive networking experience
• Excellent communication, interpersonal and organization skills
• Fast learner and able to work without supervision as required
• Works well with others as part of a team toward organizational goals
• Extensive knowledge and experience with using Interior Gateway Protocols (IGP) with emphasis on Open Shortest Path First (OSPF)
• Extensive knowledge of and experience in implementing Border Gateway Protocol (BGP)
• Strong understanding and experience in implementing Quality of Service (QOS) in a Cisco network environment
• Solid background in the application of Multi Protocol Label Switching (MPLS), MPLS Traffic Engineering (TE), and Virtual Private LAN Service (VPLS)
• Detailed understanding and experience in implementing Voice over IP (VoIP) with special emphasis on using Session Initiation Protocol (SIP)
• Cisco Voice, Cisco IP Telephony, and strong VoIP troubleshooting skills
• Strong troubleshooting skills and experience in using network troubleshooting tools such as Wireshark or Fluke Networks network analyzers
• Firm background in UNIX system administration and provisioning with special emphasis on Red Hat Enterprise Linux, and Sun Solaris
• Experience with Network Management Systems such as Edgeview, Solarwinds, Cisco Works, Zhone Management System and Calix Management System
• Experienced in the use of UNIX shell scripting
• Strong understanding and experience with Wide Area Network (WAN) transport protocols such as Frame Relay and Asynchronous Transfer Mode (ATM)
• Solid foundation and understanding of Local Area Network (LAN) protocols and the Open Systems Interconnection (OSI) mode

To apply, please email your resume to sales@averistar.com.